FAQs by customers

1.
How often should children have a bath? What should I pay attention to?
If you take care of skin properly, you can bathe your baby every day, although 2-3 times per week is enough for cleaning the skin. The ideal bathing temperature should be 36-37° (97-99°F).
2.
Does sanosan also have products for especially sensitive baby and adult skin?
Yes, the articles of the pure+sensitive series are ideal for allergy-prone, sensitive skin.
3.
What is the “DAAB„? Why was sanosan pure+sensitive tested there?
DAAB is the German abbreviation for the “German Allergy and Asthma Federation„. The Federation tests products for the fragrances they contain because many people (especially babies too) react very strongly to fragrances, which can trigger allergies, asthma and neurodermatitis.
Our sanosan pure+sensitive product series takes this subject very seriously because no fragrance, colorant or preservative of any kind that could irritate sensitive baby skin was added to these products.
4.
Why doesn't sanosan use the "No tears" active ingredient?
To maintain the eye protection function, it is essential for our eyes to eliminate foreign matter with tears, for example, because they activate important alerting and protective mechanisms that help us maintain our eyes healthy. sanosan products are extra mild; the eye's essential tear production remains untouched.
5.
In what ways is baby skin different from adult skin?
  • After birth and during the first months of life, babies have a very thin skin that lets blood vessels shine through. This is why their skin often looks pink and delicate.
  • The little one's sebaceous glands do not function yet. Since they lack a protective lipid film, the skin dries up easier.
  • The sweat glands that regulate our body temperature are not yet active in babies.
  • Babies must do without the protective acid layer that acts as a natural barrier against pollutants and germs. (Adult skin has a pH of about 5.5; baby skin a pH of about 6.7.)
All of this makes baby skin many times more sensitive than adult skin, and therefore it needs particularly gentle and protective care.
6.
What effect do natural ingredients such as olive oil & milk proteins have?
  • They have protective and curative properties.
  • They preserve the skin's hydrolipid film so it remains soft and supple.
  • Olive oil also reduces irritated red or raw skin.
  • Milk proteins leave a very fine protective film on the skin to prevent it from drying up.
7.
My child is allergic to milk. Can I still use sanosan products?
The milk protein concentration in our products is lower than in natural milk and below the level that would trigger an allergic reaction. To be 100% sure, however, you can return to our pure+sensitive product line that has no allergenic substances and was developed especially for babies and adults who have highly sensitive skin.
8.
Have all sanosan products been tested for skin tolerance?
sanosan products themselves are suitable for sensitive skin and very sensitive skin, as confirmed by clinical and dermatological tests. Numerous products have also been tested by Oeko-Test and given very good or excellent ratings.
- sanosan Mild Cleansing Soap “very good”
- sanosan Wind & Weather cream “very good”
- sansoan Pregnancy Cream “very good”
- sanosan Lotion Cleansing Wipes “good”
- sansoan Panthenol Protective Skin Cream “good”
9.
What sun protection factor is sufficient for my child? What do I especially have to watch out for when my child is exposed to the sun?
Baby skin is many times more sensitive than adult skin. It reacts more sensitively to temperature fluctuations and sun rays. Baby skin cannot protect itself during the first two years of a baby’s life because it starts building up its own protection slowly after the second year. For this reason, the skin of babies and children must be protected with great care.

Exposure to UV rays in childhood promotes the formation of birthmarks, which increase the risk of getting malignant melanoma later in life.

Six important tips for the right sun exposure are:

  • Do not expose infants under the blazing sun at all during the first year of their lives. Toddlers and infants must be in the shade.
  • Even in the shade, make sure infants wear sun-proof clothing (pants, hat, t-shirt)
  • Naked skin exposed while splashing around on the shore, for example, should be especially well protected: Apply waterproof sunscreen with a high sun protection factor such as 30, 50, 50+ or even a sun blocker.
  • Sunscreen should be applied even if the day is overcast, as up to 80% of UV rays reach the ground in spite of the clouds.
  • Dry kids immediately after splashing, as water drops act like miniature burning glasses on the skin.
  • Both children and adults should apply sunscreen about half an hour before sunbathing because protection filters need time to exert their effect.